Returns

You can easily return your parcel by our return portal:

https://perfectlights.shipping-portal.com/returns/


Conditions:

The consumer has the right to inform the seller that he renounces the purchase without penalty and without giving a reason within 14 days from the day following the delivery of the product (s) (s)

An article will only be returned accepted if it meets all of our return conditions. Any deviation from this may be a refusal of the return result:

  • The products must be complete (including all accessories, manuals and documentation).
  • Products should be undamaged, unused and in the original (undamaged) packaging. Products may only be viewed like this would happen in a physical store. If your product still installing or using, it means you accept the products.
  • The original packaging must always be located at least one outer carton.
  • The original packaging must not be tainted in any way (for example, labels, stickers, damage, markings, etc.).
  • If you invoke the right of withdrawal you are obliged to return the goods purchased in their original packaging within 14 days after notice of revocation effective.
  • Shipping costs are borne by the buyer.

Return address PerfectLights.be:

Geeststraat 82
9220 Hamme
Belgium